Digital Monitoring Products XR20 Guia de Instalação descarregar pdf (Página 28)

Digital Monitoring Products XRSuper6/XR20/XR40 Installation Guide

tRoubleshootInG

Troubleshooting

26.1 Troubleshooting Section

This section of the Installation Guide provides troubleshooting information for use when installing or

servicing an XRSuper6/XR20/XR40 system.

Problem Possible Cause Possible Solutions

Keypad displays “SERVICE REQUIRED”

J16 Jumper is installed. Remove the J16 reset jumper.

Openorshortonthegreendatawireto

the keypad.

Check for broken or shorted wires between

the panel and the keypad.

Bad keypad or zone expander.

Replace with a new or repaired keypad or

zone expander.

Keypad display is not functional.

When a key is pressed, only a short

beep is emitted.

Open or short on the yellow data wire to

the keypad.

Check for broken or shorted wires between

the panel and the keypad.

Bad keypad or zone expander.

Replace with a new or repaired keypad or

zone expander.

Keypad beeps when keys are pressed,

but will not allow the user to arm or

disarm, or enter the User Menu.

Twoormorekeypadsareassignedtothe

same address.

Set each keypad on the system to a unique

address.

26.2 Common LCD Keypad Displays

Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible

Solutions column to correct the problem.

Message Meaning Possible Solutions

INVALID CODE

Theusercodeyouhaveenteredisnotrecognized

by the system.

Checktheusercodeandtryagain.

LATE TO CLOSE

(XR20/XR40Only)

Thesystemwasnotarmedatitsscheduledclosing

time.

Users still on the premise should arm the system or

extend the schedule to a later time.

AC TROUBLE Thesystemisnotgettingproperpower. CheckthattheACconnectionsaregood.

BATTERY TROUBLE Thebatteryiseitherlowormissing.

Checkthatthebatteryconnectionsaregoodand

thebatteryisstillgood.

PHONE LINE

TROUBLE

Thepanelislookingforphonejacksupervision.

Install a jumper wire between terminals 2 and 7 on

the phone jack.

SYSTEM TROUBLE or

SERVICE REQUIRED

There is a problem with one or more components in

the system.

Make sure the J16 jumper is removed from the

panel. Make sure there is not a short or open

conditiononthegreendatawiretothekeypad.

You may also need to check that all of the keypads

andexpansionmodulesonthebusaregood.

SYSTEM BUSY

Thesystemisperforminganothertaskwitha

higherpriority.

Wait a few moments for the system to complete the

task. Make sure the J16 jumper is not on the panel.

Ifthemessagedisplaysforalongperiodoftime,

the processor could be locked up.

4-WIRE BUS

TROUBLE

There is not a supervised device on the bus. Programadevicetobesupervised.

Thereislowvoltageoranopenyellowwire. Make sure all wires are connected.

Two devices share the same address. Programoneofthedevicestoauniqueaddress.

TRANSMIT FAIL

The panel has attempted to communicate with the

central station 10 times and has not succeeded.

Verify your communication type, account number,

and phone number. Make sure the telephone line is

connectedandworkingproperly.

MAN NUMBER

Aservicemannumberhasbeenassignedusing

Remote Link.

Enter your Service Man Code to obtain access to the

panel.

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